Data Deletion Request
You have the right to request deletion of your personal data from LifePilot AI at any time. This page explains what data we hold, how to request its removal, and the timelines you can expect. We are committed to honoring your privacy rights promptly and transparently.
What Data Can Be Deleted
When you submit a deletion request, the following categories of personal data are permanently removed from our systems:
Account profile information
Your name, email address, phone number, and account preferences
AI conversation history and chat logs
All messages, prompts, and responses from your chat sessions with LifePilot AI
Call recordings and transcripts
Audio recordings, real-time transcripts, and AI-generated call summaries
Uploaded files and documents
Any files, images, or documents you uploaded to the platform
Business workspace data
If you are the workspace owner, all workspace settings, members, and associated data are deleted. Workspace members retain the right to request their own data deletion separately.
WhatsApp and Meta integration data
Connection credentials, linked account identifiers, and any data sourced from Meta platforms
Payment method details
Saved payment methods and billing details. Note: payment transaction history may be retained as required by law — see the section below.
Usage history and analytics data
Activity logs, feature usage data, and behavioral analytics linked to your account
How to Request Deletion
There are three ways to submit a data deletion request. Choose whichever is most convenient for you.
In-App Account Deletion
Open the LifePilot AI app and navigate to Settings > Account > Delete Account. This initiates deletion immediately and does not require contacting us.
Email Request
Send an email to privacy@lifepilotai.co with the subject line “Data Deletion Request”. Include in the body:
- Your full name
- Email address associated with your account
- Brief description of what you'd like deleted
Support Contact
If you need assistance or have questions about the process, reach out to our support team at support@lifepilotai.co. We are happy to guide you through the deletion process step by step.
Processing Timeline
We process deletion requests as quickly as possible. Below are the specific timelines by request type.
In-App Account Deletion
Account deactivated immediately; all personal data purged within 30 days
Email Request (privacy@lifepilotai.co)
Acknowledged within 2 business days; deletion completed within 30 days of confirmation
WhatsApp / Meta Integration Data
All Meta-sourced data and integration credentials removed within 30 days of your request or permission revocation
Data We Are Required to Retain
In certain limited circumstances, we are legally required or permitted to retain some data even after a deletion request. We do not retain more than is strictly necessary.
Financial transaction records
Payment history and invoices may be retained for up to 7 years as required by applicable tax and accounting laws. Payment method credentials (e.g., card numbers) are deleted immediately upon request.
Active disputes and legal claims
Records necessary to resolve an open dispute, chargeback, or legal proceeding involving your account will be retained until the matter is fully resolved.
Fraud prevention and security records
Information used to detect, prevent, or investigate fraud, abuse, or security incidents may be retained for a limited period as permitted by law.
Aggregated, anonymized analytics
Statistical data that has been fully anonymized and cannot be linked back to any individual is not subject to deletion requests and may be retained indefinitely.
Meta / Facebook Data Deletion
LifePilot AI integrates with Meta platforms (Facebook, Instagram, and WhatsApp) to deliver connected messaging and communication features. This section explains how we handle data obtained through those integrations.
How Meta data is stored
When you connect a Facebook, Instagram, or WhatsApp account to LifePilot AI, we receive and store data from those platforms solely to provide the integration features you have requested. This may include account identifiers, messaging metadata, and profile details shared by Meta under the permissions you approved. We do not sell, share, or use this data for any purpose beyond operating the integration on your behalf.
Revoking Meta app permissions
You can revoke LifePilot AI's access to your Meta account at any time, independently of your LifePilot AI account:
- Open Facebook and go to Settings & Privacy > Settings
- Select Apps and Websites
- Find LifePilot AI and click Remove
Deletion after revoking permissions
After you revoke Meta app permissions and/or submit a data deletion request, all data sourced from Meta platforms — including account identifiers, credentials, and any associated messaging data — will be permanently purged from our systems within 30 days. You will receive a confirmation email once deletion is complete.
Meta Developer Compliance: This page serves as the Data Deletion Callback URL registered with our Meta App. Users who disconnect LifePilot AI via Facebook's “Apps and Websites” settings are directed here and may submit a deletion request using any of the three methods described above.
Contact & Support
Our privacy team is dedicated to handling your requests carefully and promptly. If you have any questions about your data, our retention practices, or this deletion process, do not hesitate to reach out.